Sunday, August 25, 2019
Case Description on Monsanto Company Research Paper - 1
Case Description on Monsanto Company - Research Paper Example The company had been constantly attacked because of health concerns and company transparent. The media has been recently attacking the company because of their business practices that have raised public concern; thus impacting the performance of the company. Recently, there was an argument in the Supreme Court of America about cutting patent rights for the genetically modified seeds. The argument was between Bowman vs. Monsanto Company and the case was how Monsanto Company can control the Roundup Ready patent. Vernon Hugh Bowman, the Indian farmer presented the case to court arguing that he had discovered a loophole for a second and riskier crop in the growing season (Liptak 2013). Bowman argued that the Roundup Ready gene, which is a patent for the Monsanto Company was a threat to farmers. This patent was for the soybeans that the company patented, but it was also argued that the patent was likely to cause broader implications for many biotech products, as well as impact information technology products. The lawsuits over the patent rights for their seeds, which are distributed across the globe, were presented into the court. The farmer (Bowman) argued that Monsanto could not have sold their Roundup Ready soybeans to farmers because thi s patent and the progeny are exhausted (Mann, 2013). Additionally, the lawsuit pointed out every case that was presented to the court about Monsantoââ¬â¢s products. Many of the companyââ¬â¢s patent dealt with varied issues affecting the company including the living organisms such as seeds, which sells replicates. Each case presented to the company contributed to another verdict; thus, it became apparent that some of the case rulings could impact the patent right of the company and humanity because of cloning effects. The company received a lot of pressure and this impacted their performance because it started producing little without caring the long-term impact on people.
Saturday, August 24, 2019
Computer Training Program at Fortis Hospital Assignment
Computer Training Program at Fortis Hospital - Assignment Example This has resulted in the increasing numbers of the customer complaints regarding the services of the help desk. This kind of services is not at all expected from the super luxury hospital like Fortis, Bangalore. in issue is tarnishing the image of the organization. I feel staffs of the help desk need training or development program for mitigating this issue permanently. My instructional strategy will be direct. In this training program I will directly train all the staffs related with the help desk of the hospital. The training will be done in shift wise, one shift will start from the 10.30 in the morning and will continue till 1 pm in the afternoon and the second shift will start from the 2 pm and will continue up to 4.30 pm. The whole training program will be held in the IT wing of the hospital. During the course of the training Power Point presentation will be used and all the practical demonstrations will be done with the help of computers. Each and every staffs will be given one computers where they can practice all their technical demonstrations. The cost of the training will be reasonable (Beardwell and Claydon, 2010). Power point presentation and projector will not cost high amount of money for the organization. Photo copy of the training material will be given to each and every staff of the help desk. This training program will continue for three days. At the end of the third day a simple evaluation will be done for assessing the outcome of the training. The whole training procedure will be conducted in a supportive and cooperative manner. All the staffs of the help desk are the audiences for this training program. Here all the staffs are adult and have minimum of 2 years of working experiences related with this field.
Friday, August 23, 2019
Advertising and Marketing Communications Essay Example | Topics and Well Written Essays - 3000 words
Advertising and Marketing Communications - Essay Example It needs to be very targeted, precise and significant for them in order for them to take notice and understand that the particular brand connects with them in the best and most easiest of manners possible and hence they should be the ones to buy it for themselves and for this reason satisfy their need or even please themselves more than they had already expected. It is a sure tough job for the people who have to extract the perfect message which needs to be sharpened again and again before it actually gets down to the right kind of people who will make the actual purchase and therefore the product will be sold in the end. However, on the flip side of the coin, this requires selling the product or the brand in the mind of the consumer before he actually decides to go and buy the very same. The earth is considered as one of the most beautiful planets in the whole wide universe that we live in as our mother earth is the only planet in the entire universe that has enough water in order to provide support to life. Distressing to know is the fact that our planet is on the receiving end courtesy a number of problems that need to be solved before the world become nothing less than a complete smoke house. Hence quite rightly so the principal problem that we are facing in the world today is that of pollution, no matter in whichever form it exists. Pollution is a factor that is threatening our world in the present times. One such example to quote here is that of nitrogen. Considering the same, human beings are adding around 100 to 150 million tons over the 90 to 150 tons that are already in production with relation to the nitrogen cycle. So this excess in nitrogen has caused coastal waters as well as estuaries to grow toxic form of algae as well as killed the fish and not to fo rget the trapping of the solar heat in the air as a result, as well. This paper has focused on an advertisement which is on
(Environment and Health) A Report on a topical issue pertaining to the Essay
(Environment and Health) A Report on a topical issue pertaining to the encironment that identifies the public health significance of the issue and the extent - Essay Example Ground Level Ozone that has a chemical structure known as O3, is a pollutant formed with particular compounds in the presence of sunlight. The general formula for this reaction is as follows: VOCs + NOx + Sunlight = Ozone. VOC stands for volatile organic compounds. These are ingredients that are commonly used in homes, in the form of fuels, cleaning, disinfecting, paints, varnishes, wax, cosmetic, degreasing, etc. Some of these are relatively safe, while some are quite toxic. Though there are many manmade sources of VOCs, there are many natural sources too, such as trees (CAQF Fact Sheet two, 2007). The next constituent in the equation is NOx, which stands for nitrogen oxide gases. This is a general term that is used to refer to a group of highly reactive gases. All these gases contain nitrogen and oxygen in differing quantities. Main sources of NOx include automobiles, electric utilities, as well as commercial, industrial and residential sources that use fuels (Cornwall County Council, 2007). With these two ingredients reacting in the presence of sunlight and hot weather conditions, ground level ozone forms. When this forms, cloud cover and wind direction are affected. Also low wind speeds result1. Lung damage experie Ground Level Ozone Impact on Public Health: Ground Level Ozone is known to: aggravate asthma irritate your respiratory system reduce lung function inflame and damage cells that line your lungs aggravate chronic lung diseases cause permanent lung damage (Jonson et al, 2000, 14562-14573) Lung damage experienced through Ground Level Ozone may occur without any detectable signs. Individuals living in regions that frequently have high levels of ozone tend to experience diminishing symptoms. However, while the symptoms may diminish, the damaging effects continue. Efforts to combat this have included awareness of Ground Level Ozone peak hours. People are advised to simply stay indoors at these hours, regardless of you not feeling any symptoms (Jonson et al, 2000, 14562-14573). Past Measures to Reduce the Impact of Ground Level Ozone: Efforts have been made to determine what levels of Ground Level Ozone are harmful for people in general. There are standards established that are generally accepted. However, they are not specific. One main reason why this is so is due to the fact that different people are known to react differently to Ground Level Ozone. It is said that a lot of this behavior is influenced by age and genetics2. Another effort to help people keep themselves safe during Ground Level Ozone peaks includes the development of an AQI [Air Quality Index]. This index is scales the levels, and indicates the levels through color codes. This makes it easy for the common man to understand when Ground Ozone Level is reaching damaging levels (Jonson et al, 2001, 526-536). With stations for real-time measuring Ground Level Ozone in different areas, it can be asserted that the data collected is quite accurate. This information is collected and compiled to produce animations and maps that allow the common man to understand the exact status of the Ground Level Ozone. However, it can be argued that with this data, it is difficult to determine areas that do not have a Ground Level Ozon
Thursday, August 22, 2019
The American civil war Essay Example for Free
The American civil war Essay The American civil war was a turning point in the history of the American people. It has indeed shaped the lives of people today, not just in the United States but throughout the world. After the wars for independence, it was the next conflict which shed American blood and lives, which sadly was against other Americans as well. However, sad though as it may be, out of that conflict arose the realization that all men and women are created equal, and in a country like the United States, there is no place for slavery. Franklin and Augusta counties were at the center and heart of the conflict. The two were at two opposing ends of the spectrum. One was a northern, slave free state, while the other was a southern, landed and slave powered community. The lives of the people of these two counties were shaped by the events from 1790 up to 1860, and their two different paths of development shaped their role in the civil war to come. In those days, land and agriculture was the true measure of power and wealth. It was only when one had land or other properties that one gained rights, privileges and even respect. In this regard, it is worthy to note that the two counties were relatively in the same region of the Shenandoah Valley, and they were only 200 miles away from each other. Of course, what separated the two geographical neighbors was slavery. The land values in Franklin were much higher than in Augusta, and the former had better cultivated areas. In the former, larger land sizes resulted in lower values per acre. In contrast to this, people in Augusta were richer than those in Franklin, yielding a higher per capita income. The white residents of Augusta were two times richer than those in Franklin, mainly because they have both land and slaves as property. One other significant similarity with regard to land was that in both counties, half of the population did not own land, concentrating the wealth and resources in a handful of propertied elite, which generally shaped early America. In economic terms, both counties were generally producing wheat and corn, with Franklin producing more wheat while Augusta produced more corn. Though the people in the latter were richer than those in the former, Franklin farms were more productive, especially with the production of corn. Both counties fared similarly with regard other less common crops that they planted. Religion also played a role during these times. Both counties had a mixture of denominations, without any single one being the dominant faith. Franklin had more churches, numbering 92 based on the 1860 census. However, even though they had only 54 churches, Augusta had larger parishes, and had invested more heavily in their infrastructure and buildings. All of these data and statistics show that the two counties were generally demographically the same. They were situated in the same area, had similar industries and religions, and were only 200 miles away from each other. The two even had quite similar laws, and state constitutions. The difference was slavery. Augusta relied heavily on slaves, and fought for the right to own slaves to the end. Franklin on the other hand did not, believing otherwise and deciding not to treat people as objects and as property. In the end, it can be said that though physically two things may be the same, the values and principle that one holds can spell the difference. Sources: www. co. augusta. va. us http://valley. vcdh. virginia. edu/tablesandstats/fr_aug_stats. html www. co. franklin. oa. us
Wednesday, August 21, 2019
Neonatal Respiratory Distress Syndrome: Causes and Effects
Neonatal Respiratory Distress Syndrome: Causes and Effects Shalyn Bauer Neonatal respiratory distress syndrome or (NRDS) occurs when a newborn babys lungs are not fully developed. This is often found in premature babies, however there is the occasional case where the baby is not premature. This disease is mainly caused by the lack of a substance called surfactant. Surfactant is a slippery substance made up of a mixture of lipids and proteins that is secreted into the fluid lining of the alveolar space by epithelial type II cells (ScienceDirect). This substance helps fill air in the lungs and keep the air sacs from collapsing. Surfactant usually starts to produce between week 24 through 28 and by week 34 there is enough produced for an infant to breathe normally. This is why a baby born prematurely may not have enough of this substance and have lung problems and difficulty breathing. Babies who are not premature but have NRDS can be caused by the mother having diabetes or poor lung development. Other risk factors include carrying twins or triplets or reduced blood flow during delivery. In a rare case, there may be a problem with a gene which can affect lung development. According to the article Neonatal respiratory distress syndrome, Its estimated half of all babies born before 28 weeks of pregnancy will develop NRDS. This has recently gone down due to the fact that a mother can be given a steroid during premature labor. If a premature delivery is expected, a mother can receive corticosteroids which speed up lung production and production of surfactant. NRDS displays symptoms that can be noticed right after being born. For example, a baby with this disease may have a bluish tint to their skin, flaring of nostrils or give off a grunting sound while breathing. In some cases a baby may not experience symptoms right after birth. It can take up to 24 hours before you can tell. Doctors how believe a child may have NRDS will order blood tests to measure the amount of oxygen in the blood and to rule out infections that could cause these symptoms. A doctor will also order a chest X-ray to look over the lungs. A pulse oximetry test, which is a sensor attached to the babys finger, ear or toe to measure how much oxygen is being absorbed into the blood. An infant who is diagnosed with NRDS will be admitted into a neonatal intensive care unit. They will provide the infant with warm moist oxygen and will be monitored closely to ensure the infant will not receive too much oxygen. An infant can be given artificial surfactant which is put in the airway to help restore normal lung function. An infant can also be put on a ventilator to provide extra breathing support. Without proper oxygen intake, a babys organs will not function properly. This is why treatment is crucial when a baby is first diagnosed. The treatment varies based on how severe the case may be. It is said that receiving consistent prenatal care and avoiding smoking, drugs and alcohol can help reduce the risk of premature delivery. There are some complications that come along with NRDS. This disease can be fatal in some cases. According to the article, Neonatal respiratory distress syndrome In more severe cases theres a risk of further problems. These can include scarring to the lungs, leading to longer-term breathing problems. Theres also a risk of brain damage, which may result in problems such as learning difficulties. Complications vary based on the severity of the case. Every baby is different and will experience different complications from the disease. NRDS is a scary diagnose for parents to hear, however the majority of cases can be successfully treated. Works Cited à à Neonatal Respiratory Distress Syndrome. MedlinePlus Medical Encyclopedia. N.p., n.d. Web. 30 Mar. 2017. Neonatal Respiratory Distress Syndrome. NHS Choices. NHS, n.d. Web. 30 Mar. 2017. Medically Reviewed by Tyler Walker, MD on February 18, 2016 Written by Jaime Herndon. Neonatal Respiratory Distress Syndrome. Healthline. N.p., 18 Feb. 2016. Web. 30 Mar. 2017. Role of Pulmonary Surfactant Components in Surface Film Formation and Dynamics. Role of Pulmonary Surfactant Components in Surface Film Formation and Dynamics. N.p., n.d. Web. 30 Mar. 2017.
Tuesday, August 20, 2019
Barriers to Implementing E-learning System in Organizations
Barriers to Implementing E-learning System in Organizations 1.0 General introduction/background This chapter deals with general introduction and the background of the research area. It also contains the problem statement, objectives/purpose, research question, and the structure of the thesis. In todays world of globalization, knowledge and learning is considered most vital element for acquiring competitive advantage (Longworth and Davies, 1996). For gaining competitive advantage firms and institutions are becoming more knowledge intensive, therefore they concentrate on managing and sharing knowledge to gain significant advantage of this knowledge (Hertog and Sluijs, 1995).Traditional education style has remained consistent without any changes been made to the system. This has enabled a large number of creative thinkers to ponder other possible educational approaches that could benefit the system (Gà ¼nes, 2008). On the other hand, technology is necessary in order to conquer, but it also a necessity to remain in competition. All the sectors, whether it is primary, manufacturing or tertiary, all of them have been forced to accept technology to become innovative and efficient (Gà ¼nes, 2008). Technology has not only radically changed the ways and methods of our works but is now beginning to transform the education system (Webster and Murphy, 2008).With the use of internet technologies, firms and institutions have outstanding opportunities to deliver education and different training techniques through strategic use of internet technologies (Lee, 2006; Kaohsiung; Taiwan, 2006). The use of Internet technologies combined with suitable learning strategies assists to provide an open, flexible and dynamic learning environment. As a result many corporations, government agencies and academic institutions worldwide have increased the use of internet and educational technologies to deliver instructions and provide training. This innovative approach of delivering information and education is known as E-learning (Khan, 2008). E-learning can be simply defined as the way of learning which delivers its contents through World Wide Web (Gulatee and Combes, 2007). Sharifabadi defined e-lear ning as ââ¬Å"the term used to describe teaching and learning resources or experiences that is, in some way, delivered electronicallyâ⬠. (Gulatee and Combes, 2007; Sharifabadi, 2006, p.391). E-learning is a way of interaction through electronic mediums, mainly computers, by using videos, photos, texts and sounds for different educational purposes (Gulatee and Combes, 2007). E-learning system creates a learning opportunity for the convenience of those who dont have the opportunity to be physically available due to various reasons (Gulatee and Combes, 2007; Werry, 2002). Hence, during the late 1990s and early 2000 many virtual universities were established and more universities were offering online courses, but mixed results of the e learning systems were encountered (Gulatee and Combes, 2007). Different researches have pointed out many barriers in e learnings implementation, which lead to its failure. For example technological infrastructure, course content quality, finance support, learners computing skills, staff training, management support and organizations culture resistance (Romiszowski, 2003, Childs et al, 2005, Muilenburg and Berge, 2005). Organizations cultural resistance is considered as the most influential barrier in e learnings implementation process. The cultures resistance or resistance from the potential users negatively affects the implementation process. Unwillingness of the employees can create major problems for the managers and can lead to the system failure (Shields and Young, 1989, p. 22). Employees resistance and avoiding of the use of required procedures and rules could lead the system to failure even if it has been developed perfectly and is ready to use (Malmi, 1997, p. 475). In this instant the managers cannot gain full benefits of the new system unless they can create a change in the employees attitude (Yates, 1997, p. 164). Cultural differences among peers could create many problems in implementation of e learning system. Therefore, if the cultural issues are overlooked during implementation, their ignorance could act as a vital barrier in e learnings success. (AL-Hunaiyyan et al, 2008; Gujar and Sonone, 2004) 1.1 Problem statement There are different articles and books available in the market which mention about the usefulness and advantages of E learning. Web-based learning is a new medium of information technology; researchers have mentioned many different factors which act as barriers towards implementing E-learning system (Ngai et al., 2007). There are different factors cited by various authors which exist in their research papers that can help us to identify critical barriers. In addition, we are interested in finding out, to which extent an organization is dependent on the role of its culture, and how culture can lead to success or failure of the E-learning system. It should be noted that culture has a great impact in organizations and are important when decision making is involved in IT management. In this regard, an organization is said to be confronted with stiff resistance, consequently making IT management a difficult task (Childs et al, 2005). To overcome the barriers for implementing E learning, a n organization should try and manage these barriers accordingly because they are critical to any organizations general business model and can equally affect the organizations decision making process. 1.2 Research question What are the critical barriers of implementing e-learning system and what is the role of organizational culture in successful implementation of E-learning system? 1.3 Objectives and Purpose of the Research The purpose of this research is to describe and analyze the critical factors which may affect the implementation of e-learning system. Investigating the barriers of implementing e-learning system would help to lower down the barriers in future implementation. Moreover by examining the cultural influence of an organization towards e-learning systems implementation process, it will be easier to identify a complete outline for organizations to implement E Learning system and to make the system work efficiently and successfully. 1.4 Thesis design The structure of the thesis is principally focused on six chapters which include Chapter 1: Introduction/Background The Introduction gives brief overview of the research topic, including the purpose and objectives, problems and research question. Chapter 2: Research Design/Methods This chapter deals with the choice of topic, research process which indicates how these datas will be analyzed, data collection, validity and reliability, and method critique. Chapter 3: Framework of reference This chapter discusses relevant theories to give the reader an understanding of the barriers which come across E learning systems implementation processes cited by different authors. Chapter 4: Findings This chapter provides frequencies of different barriers for implementing E learning system described by different authors. Chapter 5 Analysis This chapter will describe the analysis based on the findings. Chapter 6: Conclusions This section finally concludes the lessons drawn from the findings 2.0 Research Design/Methods This chapter deals with the choice of topic, research process which indicates how these datas will be analyzed, data collection, validity and reliability, and method critique. 2.1 Choice of Topic Fisher (2007, p.31-33) suggested that authors should choose research area according to their interests, so they remain motivated and committed to complete the project. The authors belong to Pakistan, where E-learning system is not much in practiced in organizations. While, e learning system is already in use in Sweden, we found that E-learning system is a proficient tool in learning process. Therefore, it was quite intriguing for us to explore this topic. In addition, we were interested in finding out the barriers for implementation of E-learning system and to investigate the role of organizations culture for successful implementation of E-learning system. Fisher (2007, p.31-33) urges that chosen topic should be accessible and it is necessary to make sure that quite literature is available for making detail analysis. We are certain that our topic is enough interesting, significant and demanding for all researchers, businesses managers and Information Technology Management students. 2.2 Research Process There are various methodological approaches to carry out research i.e. Realist research, exploratory research, critical realism, standpoint research, action research and phenomenology etc, Fisher (2007, p.15). In addition, Fisher (2007, p.153-155) mentioned two kinds of discoveries e.g. Explorers and Surveyors. A kind of research where an open approach is used with conceptual framework but the authors are not sure about outcomes and results of the work they do, is called exploratory research. On the other hand surveyors discovery approach is pre-structured where surveyors are already inform of the results and out come of their work. According to these concepts our research is exploratory as we are dependent on secondary data. 2.3 Data Collection and source Fisher (2007, p. 45) states that data could be collected from existing databases, through questionnaires, conducting fieldwork or performing case studies as it depends on the kind of research. In this research entire data has been collected from available databases as the research is entirely based on secondary data collection method. Secondary source has been used in this research. The data was extracted from articles, books and websites, magazines, journals and articles with focus on critical barriers to e learning implementation. Fisher stated that (2007, P.158-161) data could be qualitative or quantitative depending on the method of research study. A quantitative approach has been used here in this research. No statistics has been used in this research and as all research has been analyzed by words not figures. 2.4 Access of information Secondary data has extracted from different sources. The required literature has been acquired by searching Mà ¤lardalen Universitys library. Furthermore, we have used online library (ebrary) as well as other librarys database such as Elin, Emerald, Eric and EBSCO for articles and journals, which have helped us to answer our research query. Going through a wide-ranging literature review, twenty five articles were identified that give answer to the research question from distinct angles. To identify the barriers to Implementation of E-learning system, keyword search criteria based on title contained; ÃË Barriers of E learning system implementation, ÃË Implications of E learning system in organizations, ÃË Implementation of E learning system in large organization, ÃË Challenges of E learning Implementation, ÃË Limitations of E learning System, To describe and analyze the role of organizations culture for successful implementation of E-learning system in organization, keyword search criteria contained; ÃË Cultural issues of E leaning system, ÃË Cultural Influence on online Learning, ÃË Cultural influence on student learning, ÃË Analyzing cultural Influences on E learning Transactional Issue, ÃË Cultural difference and influence on E learning, ÃË Social and cultural impact on e learning Effectiveness, ÃË A cultural Analysis of relearning for developed and developing countries, ÃË Cross and Multicultural issues for e learning success, ÃË Influence of organizational cultural in E learning, ÃË Organizational resistance towards implementing E learning system. 2.5 Data Analysis According to Miles and Huberman (1994) the data analysis consists of three parallel flows of activity: (1) Data reduction, (2) Data display, and (3) Conclusion drawing/verificationâ⬠(p. 10). Furthermore they suggested that data analysis components could be successfully integrated during data analysis, as it is an iterative and continuous process (Miles and Huberman 1994). They have stated three components of activities that describe analysis which are; First is ââ¬Ëdata reduction that is focused on selection, simplification and transformation of data (Miles and Huberman 1994). This process is applied in qualitative data. The objective of this is data is to help drawing final conclusion and verification. In this study data is taken from the studies where authors cited barriers to implement E-learning with focus on cultural resistance in an organization. Second is ââ¬Ëdata display i.e. data reduced in data reduction needs to be organized that help to draw conclusion easily. In table mentioned below, different factors related to critical barriers to implementation of E-learning system and the role of organizations culture is given below along with the frequency of each factor. Third is the conclusion based on drawing/verifying; describes the possible explanations, causal flows and propositions to be made. Therefore based on the findings and discussed analysis, conclusions would be drawn to signify the influential role of organizations culture towards the implementation process The above model is used for the analysis of this research. Moreover, this analysis emphasizes more on comparing various authors view on to analyze and describe the critical barriers and role of culture to employ E-learning system in organizations. 2.6 Validity and Reliability Validity is defined as ââ¬Å"the degree which researchers have measured what they have set out to measureâ⬠(Kumar, 2005) whereas reliability means ââ¬Å"the extent to which another researcher can reach the same conclusion by following the same research processâ⬠(Taylor et al., 2006). Several articles have been used to identify the barriers of implementing E learning system and to analyze the role of organizational culture. Besides, frequencies of more influential barriers have been generated to validate the barriers and cultural role in implementation process. 2.7 Method Critique Due to the limitation of time, a limited number of articles have been used to formulate the frequency to identify the critical barriers. It could be better to use more articles to strengthen our research as a number of studies have already been done in this area. However this study will describe and analyze the critical barriers for the implementation of E-learning system related literature and to gain a theoretical background. It was also discovered during analysis of this study that most of the authors mentioned the critical factors with mere repetition with diverse definitions. 3.0 Framework of Reference This chapter discusses relevant theories to give the reader an understanding of the barriers which come across E-learning systems implementation processes cited by different authors. 3.1 E-learning 3.1.1 What is E-learning? E-learning can be defined as learning and communication exercises across computers and networks or electronic sources. (Wong, 2007 ; Schank, 2002; Roffe, 2002 Tsai Machado, 2002; Sambrook, 2003; Fry; Wild, Grggs and Downing, 2002) have defined E-learning as ââ¬Å"delivery of training and education via networked interactivity and distribution technologies.â⬠According to Khan (2008), the word e-learning is used for an open, flexible, and diversed-learning environment. ââ¬Å"E-learning can be viewed as an innovative approach for delivering well designed, learner-centered, interactive, and facilitated learning environment to anyone, anyplace, anytime by utilizing the attributes and resources of various digital technologies along with other forms of learning materials suited for open, flexible, and distributed learning environmentâ⬠(Khan, 2008). In e-learning system Students are able to interact anytime from anywhere with different instructional material (text, sound, pictures, video and so on) through Internet. Furthermore, learners can even communicate with teachers and classmates both individually and as a group discussion with the use of message boards, instant message exchanges and video conferencing. (Al-Ammari and Hamad (2008); Andersson, 2009; Zhang and Zhou, 2003). (Lee, 2006) Therefore, E-learning has been defined variously, learning system using different carrying technologies and techniques like Computer Based Training (CBT), Internet-based training (IBT), Web-based instruction (WBI), distributed learning (DL), advanced distributed learning (ADL), distance learning, online learning (OL), mobile learning (or m-learning) or remote learning and learning management systems (LMS) (Khan, 2008). For managing learning environment like, registration of learners, scheduling learning resources, controlling and guidance of learning processes and analyzing learners performance are all accomplish in Learning Management System (LMS) (Gulatee and Combes, 2007; Brown, 2006). In 1970s and 1980s distance learning started becoming popular and sued to conduct through postal mail but in 1990s the rise of World Wide Web changed the nature distance learning. With the use of this technology learners can get a number of resources from their teachers like discussion forums, multimedia, chat, video conferencing and electronic black boards. These changes which have been brought in distance education are an attempt to provide easier access to students who live very far from universities, who are working or have other reasons for not being able to attend in person. In the US ââ¬Ëin the academic year 2001-2, five million people took at least one course online, and three million were enrolled in online degree programs (Gulatee and Combes, 2007; Kazmer Haythornthwaite, 2005, p.7). It can be seen in these figures that distance education online has become a popular alternative to face-to-face instruction. 3.2 Implementation of E-learning One of the following three approaches is necessary for the implementation of the e-learning system: To strengthen the traditional face-to-face courses with support of new communication technology, enhancement of learning experience with in traditional courses by integration of online activities and delivery of entirely online courses. In this implementation the readiness of some influential factors like budgeting, infrastructure planning, human resource development (experience, skills, knowledge and attitude of the end users) are most common. Uhomoibhi (2006) stated that E-learning initiators, institutions must use and prepare strategies for adoption, diffusion and implementation. For a successful implementation of online environment where learners can actively learn and get support from well-organized approach is mandatory. Processes of planning, designing, development and evaluation are all parts of a successful implementation that could help to lower down the barriers of implementation. An e-learning system can only be successful if it is significant to all stakeholders e.g. instructors, learners; support services staff and the institutions itself. In order for learners to become quickly accustomed to E-learning, it must be made sure that it is easily accessible, efficient, well designed course, affordable, and has a facilitated learning environment. Instructors must feel a sense of accomplishment when learners meet the goals and objectives of the course in a successful way. Technical support staff should feel happy when learners receive reliable services without interruptions. One of the most important factors for institutions is the profit they earn as well as the satisfaction of the learner and a low rate of dropouts (Khan, 2005). A strong foundation is required in order to have an effective implementation of E learning. Aligning and communication are two important factors in implementation of e learning system. It is necessary to make sure the communication is in order. Involvement of key stakeholders at the decision making stage or any other early process is very important. Communication is also important for those who are directly responsible for the implementation; and professionals also suggest a horizontal leadership style so that everyone is responsible for their actions. This includes individuals who are critical to the implementations success which include line, functional and divisional leaders. There should be consistent scheduled meetings with these individuals to discuss the newly arising issues in the project to come up with a solution. Most of the pitfalls of e-learning are tied to technological issues so it is important to involve IT leadership throughout the project to mitigate the problems in implementation process. Creation of helpdesk for reporting of IT related issues is more important. While selecting the vendors it is important to make sure that the vendors have an outstanding and proven record. Strong communication and feedback from vendors is a necessary step for a successful implementation. 3.3 An overview of the critical issues in E-learning implementation Worldwide, E-learning arises as a new paradigm of advance education with a growing rate of 36.5% in the market, but still failures exist. As many companies are moving very fast to the adoption of e-learning in order to reap its benefits but they are facing significant barriers in its implementation and adoption, which leads them to implementation failure. (http://www.citeulike.org/user/jdellano/article/5315881) (Simmons, 2002, p.19). (Mungania, 2003) Hence, to mitigate this failure we have to investigate key factors that encompass different dimensions of an open, flexible and advanced distributed learning environment for diverse learners (Khan, 2005). Literature has mentioned a wide range of factors that can influence the successful implementation of e-learning e.g. some talks about pedagogical issues, faculty issues and organizational issues while some may have discussed about personal issues, cultural issues and some other issues. A broad range of factors that can influence the success of e-learning environments has been mentioned in the literature. However, there is no organized work to characterize collective group of most influential issues or factors, which could be seen as barriers. (Successful wala article) Distinct authors consider different barriers as most influential in implementation of e-learning.Wong (2007) has categorized e-learning limitations in three main areas; technological limitations, personal issues and other limitations. The lack of hardware, limited Internet coverage and low bandwidth are all consider as technological barriers in implementation of e learning. (Wong, 2007 ; Kathawala, Abdou, Elmulti, 2002; Hiltz, 1997). (Chadha Kumail, 2002, p.28).Roy (1996, p.9) // where u use this reference Personal issues are mostly related to learners and teachers. Teachers should give a complete guidance to the learners about this new and non-traditional system to prepare new learners psychologically (Wong, 2007 ; Kember et al., 2001; Dearnley, 2003). For learners the use of new technologies could be a disadvantage or barrier in e learning. So the lack information, communication and technological skills might be barriers to e- learning because learners could get frustrated from this unconventional learning environment.(Wong, 2007 ; Carr, 1999; Hamid, 2002; Angelina, 2002a, p.12) The freedom provided by E-learning could be a disadvantage for the learners as internal motivation and self discipline is required at its maximum which learners may find hard to achieve in order to complete their studies or assignments in time. As (Wong, 2007 ; Kearsley, 2000) Schott et al., 2003; Rivera and Rice, 2002; Abouchedid and Eid, 2004). In e-learning environment students are usually supposed to communicate in a text based environment so learners poor writing à ¨skills might be a disadvantage in e learning. Therefore, the inability of communicating efficiently of learners could create misunderstandings (Wong, 2007; Smith Rupp, 2004). Others limitations: e-learning provides 247 access. This infinite work might be a disadvantage for learners and particularly for teachers. This unlimited work could over stress teachers, resulting in a low quality services from instructors.(Abdou Elmulti, 2002;. Dringus, 2003; Newton, 2003; Kathawala, Schifter, 2004). Poor course design could appear a major barrier in implementation of e learning as it could frustrate the learners and teachers. (Young Bal, 2003; Smulders, 2003; Howell, Williams Lindsay 2003; Gordon, Young Bal, 2003; Svensson, 2004; Ivergard Hunt, 2005;). Cronje (2009) sees some influential barriers such as student barriers are related to lack of financial support from their families and cooperation among peers and from teachers (Cronje, 2009; Galusha, 1997). Faculty barriers the lack of funds is the most important one. Institutes attitude towards the lecturers that some time seems less prominent among their peers is considered another important barrier in successful e learning (Cronje, 2009; Galusha, 1997). Organizational barriers poor funding for three major costs areas are considered more crucial barriers e.g. Initial costs of the implementation process, maintenance and up gradation. Course barriers course design is regarded as most important one. Poor course design is one of reasons of inferiority of Distance learning. Conversion of teaching context in to electronic shape could not add any value to e learning (Cronje, 2009; Galusha, 1997) Boondao et al (2008) mentioned, ââ¬Å"It is not possible, in the view of some scholars, to create a model of the good teacher without taking issues of culture and context into accountâ⬠. The influence of culture cannot be ignored in successful implementation of e learning. Considering learners from different culture e.g. east and west, learners from both cultures have particular approaches and styles of learning. Therefore, lack of consideration of cultural issues during designing could prove as a barrier in successful implementation of e learning (Boondao et al, 2008). 3.4 Discussing the different critical barriers 3.4.1 A Framework for E-Learning These days an escalating amount of companies are implementing E-learning System (Mungania, 2003).. But as these companies try to take advantages of E-learning to gain strategic and competitive advantages in absolute urgency, there are significant number barriers to the implementation of E-learning come across to halt them (Simmons, 2002, p.19 and Mungania, (2003). As E-learning barriers are diverse and may include as personal, organizational, situational, instructional, and technological barriers. (Mungania, 2003) Moreover khans E- learning framework provides details on critical issues which may come cross E learning implementation process. Khans E-learning framework composed of eight dimensions: institutional, management, technological, pedagogical, ethical, interface design, resource support, and evaluation. 3.1 Institutional Issues Institutions need to build a complete plan for the successful implantation of E learning system (Khan 2005, p.23).Moreover Childs et al (2005) stated that institution should focus on cultural aspects for the implementation process of E learning system which have a significant effect upon the success of E learning process (Cronje,2009). E-learning needs to be integrated to all departments of the institution therefore a strong comment needed from the institution and the trainers Childs et al (2005). Moreover, E-learning implementation plan must be fully aligned with the institutions missions and strategic plans (Galusha , 1997; Belanger and Jordan, 2000). Therefore e-learning implementation process is paradigm shift for the institution as a whole which includes learners, instructors, administrators, technical and other support services staff (Romiszowski, 2004). To support institutions in strategic planning, change management and process development that are necessary to highlight their embedding process and issues which may occur in their organization (Childs et al (2005) and Khan 2005,p.23). Khan has divided institution issue into three parts administrative affairs, Academic affairs and Student services (Khan 2005,p. 24 ). Administrative affairs which includes organization and change (implementation of E learning system), budgeting and ROI , course information catalog, financial aid, course schedule, tuition and fees, registration and payment, information technology services, instructional design, whereas Academic affairs issues such as policies, instructional quality, faculty and staff support, intellectual property rights and so on (Khan 2005,p. 24 ). Moreover Student services deals with student support services for e-learning effectiveness. Some of the institutional related issues are mentioned below: Needs Assessment Needs analysis will assist institutions to examine the needs for their e-learning plan and establish its e-learning goals. (Khan 2005,p. 24 , Sue Childs et al.2005) Readiness Assessment Readiness Assessment critical factors should be considered are e-learning must be Open, flexible and distributed. There are three basic types of readiness: Financial Readiness which defines whether its e-learning initiative investment importance, Infrastructural readiness readiness which includes human resource readiness, equipment readiness, and technological skill readiness and cultural which are preferences of Learners instructors and the existing learning culture (Khan 2005, p.25). Organizational change E-learning engages a change of model to some level, a change in how you deal with knowledge and its information in organization (Khan 2005, p. 26 and Sue Childs et al.2005). Budgeting and return on investment Institutions should do costing before, during, and after the implementation of e-learning so that they are able to analyze return on investment and benefits of e Learning (Romiszowski, 2004 and Khan 2005, p.28-29). Program and course information catalog Institution should provide precise information about their courses, schedule and fees etc (Mungania 2003, Khan 2005, p.30). Financial Aid Financial aid services should be provided to support learners by using technological and human support services (Khan 2005, p.32). Policies Institutional e-learning policies must be communicated to all groups including instructors, learners, and support staff (Khan 2005, p. 35). Instructional Quality Instructional quality in e-learning creates meaningful learning environment (Khan 2005,p. 35, Muilenburg and Berge (2005), Gulatee and Combes (2007), Lum (2006), Park and Choi (2009). Faculty and Staff support For effective e learning instructor, faculty members as well as supporting staff should receive proper training to support the learners (Khan 2005, p.41). Intellectual property rights Institutions must give information to the learners, as well instructors about intellectual property rights (Khan 2005, p. 39). Learning Skills Development Well-designed learners guide can help those learners, supporting staff how have no experience with open, distributed and flexible learning environment which includes Library, Tutorial Services, and Support Network (Khan 2005, p. 39); ), Wong (2007). 3.2Management issues (Magalhaes, 2008) stated that lack of management support is number one barriers towards successful implementation of E learning system in institution. Management issues of e-learning in organization ref Barriers to Implementing E-learning System in Organizations Barriers to Implementing E-learning System in Organizations 1.0 General introduction/background This chapter deals with general introduction and the background of the research area. It also contains the problem statement, objectives/purpose, research question, and the structure of the thesis. In todays world of globalization, knowledge and learning is considered most vital element for acquiring competitive advantage (Longworth and Davies, 1996). For gaining competitive advantage firms and institutions are becoming more knowledge intensive, therefore they concentrate on managing and sharing knowledge to gain significant advantage of this knowledge (Hertog and Sluijs, 1995).Traditional education style has remained consistent without any changes been made to the system. This has enabled a large number of creative thinkers to ponder other possible educational approaches that could benefit the system (Gà ¼nes, 2008). On the other hand, technology is necessary in order to conquer, but it also a necessity to remain in competition. All the sectors, whether it is primary, manufacturing or tertiary, all of them have been forced to accept technology to become innovative and efficient (Gà ¼nes, 2008). Technology has not only radically changed the ways and methods of our works but is now beginning to transform the education system (Webster and Murphy, 2008).With the use of internet technologies, firms and institutions have outstanding opportunities to deliver education and different training techniques through strategic use of internet technologies (Lee, 2006; Kaohsiung; Taiwan, 2006). The use of Internet technologies combined with suitable learning strategies assists to provide an open, flexible and dynamic learning environment. As a result many corporations, government agencies and academic institutions worldwide have increased the use of internet and educational technologies to deliver instructions and provide training. This innovative approach of delivering information and education is known as E-learning (Khan, 2008). E-learning can be simply defined as the way of learning which delivers its contents through World Wide Web (Gulatee and Combes, 2007). Sharifabadi defined e-lear ning as ââ¬Å"the term used to describe teaching and learning resources or experiences that is, in some way, delivered electronicallyâ⬠. (Gulatee and Combes, 2007; Sharifabadi, 2006, p.391). E-learning is a way of interaction through electronic mediums, mainly computers, by using videos, photos, texts and sounds for different educational purposes (Gulatee and Combes, 2007). E-learning system creates a learning opportunity for the convenience of those who dont have the opportunity to be physically available due to various reasons (Gulatee and Combes, 2007; Werry, 2002). Hence, during the late 1990s and early 2000 many virtual universities were established and more universities were offering online courses, but mixed results of the e learning systems were encountered (Gulatee and Combes, 2007). Different researches have pointed out many barriers in e learnings implementation, which lead to its failure. For example technological infrastructure, course content quality, finance support, learners computing skills, staff training, management support and organizations culture resistance (Romiszowski, 2003, Childs et al, 2005, Muilenburg and Berge, 2005). Organizations cultural resistance is considered as the most influential barrier in e learnings implementation process. The cultures resistance or resistance from the potential users negatively affects the implementation process. Unwillingness of the employees can create major problems for the managers and can lead to the system failure (Shields and Young, 1989, p. 22). Employees resistance and avoiding of the use of required procedures and rules could lead the system to failure even if it has been developed perfectly and is ready to use (Malmi, 1997, p. 475). In this instant the managers cannot gain full benefits of the new system unless they can create a change in the employees attitude (Yates, 1997, p. 164). Cultural differences among peers could create many problems in implementation of e learning system. Therefore, if the cultural issues are overlooked during implementation, their ignorance could act as a vital barrier in e learnings success. (AL-Hunaiyyan et al, 2008; Gujar and Sonone, 2004) 1.1 Problem statement There are different articles and books available in the market which mention about the usefulness and advantages of E learning. Web-based learning is a new medium of information technology; researchers have mentioned many different factors which act as barriers towards implementing E-learning system (Ngai et al., 2007). There are different factors cited by various authors which exist in their research papers that can help us to identify critical barriers. In addition, we are interested in finding out, to which extent an organization is dependent on the role of its culture, and how culture can lead to success or failure of the E-learning system. It should be noted that culture has a great impact in organizations and are important when decision making is involved in IT management. In this regard, an organization is said to be confronted with stiff resistance, consequently making IT management a difficult task (Childs et al, 2005). To overcome the barriers for implementing E learning, a n organization should try and manage these barriers accordingly because they are critical to any organizations general business model and can equally affect the organizations decision making process. 1.2 Research question What are the critical barriers of implementing e-learning system and what is the role of organizational culture in successful implementation of E-learning system? 1.3 Objectives and Purpose of the Research The purpose of this research is to describe and analyze the critical factors which may affect the implementation of e-learning system. Investigating the barriers of implementing e-learning system would help to lower down the barriers in future implementation. Moreover by examining the cultural influence of an organization towards e-learning systems implementation process, it will be easier to identify a complete outline for organizations to implement E Learning system and to make the system work efficiently and successfully. 1.4 Thesis design The structure of the thesis is principally focused on six chapters which include Chapter 1: Introduction/Background The Introduction gives brief overview of the research topic, including the purpose and objectives, problems and research question. Chapter 2: Research Design/Methods This chapter deals with the choice of topic, research process which indicates how these datas will be analyzed, data collection, validity and reliability, and method critique. Chapter 3: Framework of reference This chapter discusses relevant theories to give the reader an understanding of the barriers which come across E learning systems implementation processes cited by different authors. Chapter 4: Findings This chapter provides frequencies of different barriers for implementing E learning system described by different authors. Chapter 5 Analysis This chapter will describe the analysis based on the findings. Chapter 6: Conclusions This section finally concludes the lessons drawn from the findings 2.0 Research Design/Methods This chapter deals with the choice of topic, research process which indicates how these datas will be analyzed, data collection, validity and reliability, and method critique. 2.1 Choice of Topic Fisher (2007, p.31-33) suggested that authors should choose research area according to their interests, so they remain motivated and committed to complete the project. The authors belong to Pakistan, where E-learning system is not much in practiced in organizations. While, e learning system is already in use in Sweden, we found that E-learning system is a proficient tool in learning process. Therefore, it was quite intriguing for us to explore this topic. In addition, we were interested in finding out the barriers for implementation of E-learning system and to investigate the role of organizations culture for successful implementation of E-learning system. Fisher (2007, p.31-33) urges that chosen topic should be accessible and it is necessary to make sure that quite literature is available for making detail analysis. We are certain that our topic is enough interesting, significant and demanding for all researchers, businesses managers and Information Technology Management students. 2.2 Research Process There are various methodological approaches to carry out research i.e. Realist research, exploratory research, critical realism, standpoint research, action research and phenomenology etc, Fisher (2007, p.15). In addition, Fisher (2007, p.153-155) mentioned two kinds of discoveries e.g. Explorers and Surveyors. A kind of research where an open approach is used with conceptual framework but the authors are not sure about outcomes and results of the work they do, is called exploratory research. On the other hand surveyors discovery approach is pre-structured where surveyors are already inform of the results and out come of their work. According to these concepts our research is exploratory as we are dependent on secondary data. 2.3 Data Collection and source Fisher (2007, p. 45) states that data could be collected from existing databases, through questionnaires, conducting fieldwork or performing case studies as it depends on the kind of research. In this research entire data has been collected from available databases as the research is entirely based on secondary data collection method. Secondary source has been used in this research. The data was extracted from articles, books and websites, magazines, journals and articles with focus on critical barriers to e learning implementation. Fisher stated that (2007, P.158-161) data could be qualitative or quantitative depending on the method of research study. A quantitative approach has been used here in this research. No statistics has been used in this research and as all research has been analyzed by words not figures. 2.4 Access of information Secondary data has extracted from different sources. The required literature has been acquired by searching Mà ¤lardalen Universitys library. Furthermore, we have used online library (ebrary) as well as other librarys database such as Elin, Emerald, Eric and EBSCO for articles and journals, which have helped us to answer our research query. Going through a wide-ranging literature review, twenty five articles were identified that give answer to the research question from distinct angles. To identify the barriers to Implementation of E-learning system, keyword search criteria based on title contained; ÃË Barriers of E learning system implementation, ÃË Implications of E learning system in organizations, ÃË Implementation of E learning system in large organization, ÃË Challenges of E learning Implementation, ÃË Limitations of E learning System, To describe and analyze the role of organizations culture for successful implementation of E-learning system in organization, keyword search criteria contained; ÃË Cultural issues of E leaning system, ÃË Cultural Influence on online Learning, ÃË Cultural influence on student learning, ÃË Analyzing cultural Influences on E learning Transactional Issue, ÃË Cultural difference and influence on E learning, ÃË Social and cultural impact on e learning Effectiveness, ÃË A cultural Analysis of relearning for developed and developing countries, ÃË Cross and Multicultural issues for e learning success, ÃË Influence of organizational cultural in E learning, ÃË Organizational resistance towards implementing E learning system. 2.5 Data Analysis According to Miles and Huberman (1994) the data analysis consists of three parallel flows of activity: (1) Data reduction, (2) Data display, and (3) Conclusion drawing/verificationâ⬠(p. 10). Furthermore they suggested that data analysis components could be successfully integrated during data analysis, as it is an iterative and continuous process (Miles and Huberman 1994). They have stated three components of activities that describe analysis which are; First is ââ¬Ëdata reduction that is focused on selection, simplification and transformation of data (Miles and Huberman 1994). This process is applied in qualitative data. The objective of this is data is to help drawing final conclusion and verification. In this study data is taken from the studies where authors cited barriers to implement E-learning with focus on cultural resistance in an organization. Second is ââ¬Ëdata display i.e. data reduced in data reduction needs to be organized that help to draw conclusion easily. In table mentioned below, different factors related to critical barriers to implementation of E-learning system and the role of organizations culture is given below along with the frequency of each factor. Third is the conclusion based on drawing/verifying; describes the possible explanations, causal flows and propositions to be made. Therefore based on the findings and discussed analysis, conclusions would be drawn to signify the influential role of organizations culture towards the implementation process The above model is used for the analysis of this research. Moreover, this analysis emphasizes more on comparing various authors view on to analyze and describe the critical barriers and role of culture to employ E-learning system in organizations. 2.6 Validity and Reliability Validity is defined as ââ¬Å"the degree which researchers have measured what they have set out to measureâ⬠(Kumar, 2005) whereas reliability means ââ¬Å"the extent to which another researcher can reach the same conclusion by following the same research processâ⬠(Taylor et al., 2006). Several articles have been used to identify the barriers of implementing E learning system and to analyze the role of organizational culture. Besides, frequencies of more influential barriers have been generated to validate the barriers and cultural role in implementation process. 2.7 Method Critique Due to the limitation of time, a limited number of articles have been used to formulate the frequency to identify the critical barriers. It could be better to use more articles to strengthen our research as a number of studies have already been done in this area. However this study will describe and analyze the critical barriers for the implementation of E-learning system related literature and to gain a theoretical background. It was also discovered during analysis of this study that most of the authors mentioned the critical factors with mere repetition with diverse definitions. 3.0 Framework of Reference This chapter discusses relevant theories to give the reader an understanding of the barriers which come across E-learning systems implementation processes cited by different authors. 3.1 E-learning 3.1.1 What is E-learning? E-learning can be defined as learning and communication exercises across computers and networks or electronic sources. (Wong, 2007 ; Schank, 2002; Roffe, 2002 Tsai Machado, 2002; Sambrook, 2003; Fry; Wild, Grggs and Downing, 2002) have defined E-learning as ââ¬Å"delivery of training and education via networked interactivity and distribution technologies.â⬠According to Khan (2008), the word e-learning is used for an open, flexible, and diversed-learning environment. ââ¬Å"E-learning can be viewed as an innovative approach for delivering well designed, learner-centered, interactive, and facilitated learning environment to anyone, anyplace, anytime by utilizing the attributes and resources of various digital technologies along with other forms of learning materials suited for open, flexible, and distributed learning environmentâ⬠(Khan, 2008). In e-learning system Students are able to interact anytime from anywhere with different instructional material (text, sound, pictures, video and so on) through Internet. Furthermore, learners can even communicate with teachers and classmates both individually and as a group discussion with the use of message boards, instant message exchanges and video conferencing. (Al-Ammari and Hamad (2008); Andersson, 2009; Zhang and Zhou, 2003). (Lee, 2006) Therefore, E-learning has been defined variously, learning system using different carrying technologies and techniques like Computer Based Training (CBT), Internet-based training (IBT), Web-based instruction (WBI), distributed learning (DL), advanced distributed learning (ADL), distance learning, online learning (OL), mobile learning (or m-learning) or remote learning and learning management systems (LMS) (Khan, 2008). For managing learning environment like, registration of learners, scheduling learning resources, controlling and guidance of learning processes and analyzing learners performance are all accomplish in Learning Management System (LMS) (Gulatee and Combes, 2007; Brown, 2006). In 1970s and 1980s distance learning started becoming popular and sued to conduct through postal mail but in 1990s the rise of World Wide Web changed the nature distance learning. With the use of this technology learners can get a number of resources from their teachers like discussion forums, multimedia, chat, video conferencing and electronic black boards. These changes which have been brought in distance education are an attempt to provide easier access to students who live very far from universities, who are working or have other reasons for not being able to attend in person. In the US ââ¬Ëin the academic year 2001-2, five million people took at least one course online, and three million were enrolled in online degree programs (Gulatee and Combes, 2007; Kazmer Haythornthwaite, 2005, p.7). It can be seen in these figures that distance education online has become a popular alternative to face-to-face instruction. 3.2 Implementation of E-learning One of the following three approaches is necessary for the implementation of the e-learning system: To strengthen the traditional face-to-face courses with support of new communication technology, enhancement of learning experience with in traditional courses by integration of online activities and delivery of entirely online courses. In this implementation the readiness of some influential factors like budgeting, infrastructure planning, human resource development (experience, skills, knowledge and attitude of the end users) are most common. Uhomoibhi (2006) stated that E-learning initiators, institutions must use and prepare strategies for adoption, diffusion and implementation. For a successful implementation of online environment where learners can actively learn and get support from well-organized approach is mandatory. Processes of planning, designing, development and evaluation are all parts of a successful implementation that could help to lower down the barriers of implementation. An e-learning system can only be successful if it is significant to all stakeholders e.g. instructors, learners; support services staff and the institutions itself. In order for learners to become quickly accustomed to E-learning, it must be made sure that it is easily accessible, efficient, well designed course, affordable, and has a facilitated learning environment. Instructors must feel a sense of accomplishment when learners meet the goals and objectives of the course in a successful way. Technical support staff should feel happy when learners receive reliable services without interruptions. One of the most important factors for institutions is the profit they earn as well as the satisfaction of the learner and a low rate of dropouts (Khan, 2005). A strong foundation is required in order to have an effective implementation of E learning. Aligning and communication are two important factors in implementation of e learning system. It is necessary to make sure the communication is in order. Involvement of key stakeholders at the decision making stage or any other early process is very important. Communication is also important for those who are directly responsible for the implementation; and professionals also suggest a horizontal leadership style so that everyone is responsible for their actions. This includes individuals who are critical to the implementations success which include line, functional and divisional leaders. There should be consistent scheduled meetings with these individuals to discuss the newly arising issues in the project to come up with a solution. Most of the pitfalls of e-learning are tied to technological issues so it is important to involve IT leadership throughout the project to mitigate the problems in implementation process. Creation of helpdesk for reporting of IT related issues is more important. While selecting the vendors it is important to make sure that the vendors have an outstanding and proven record. Strong communication and feedback from vendors is a necessary step for a successful implementation. 3.3 An overview of the critical issues in E-learning implementation Worldwide, E-learning arises as a new paradigm of advance education with a growing rate of 36.5% in the market, but still failures exist. As many companies are moving very fast to the adoption of e-learning in order to reap its benefits but they are facing significant barriers in its implementation and adoption, which leads them to implementation failure. (http://www.citeulike.org/user/jdellano/article/5315881) (Simmons, 2002, p.19). (Mungania, 2003) Hence, to mitigate this failure we have to investigate key factors that encompass different dimensions of an open, flexible and advanced distributed learning environment for diverse learners (Khan, 2005). Literature has mentioned a wide range of factors that can influence the successful implementation of e-learning e.g. some talks about pedagogical issues, faculty issues and organizational issues while some may have discussed about personal issues, cultural issues and some other issues. A broad range of factors that can influence the success of e-learning environments has been mentioned in the literature. However, there is no organized work to characterize collective group of most influential issues or factors, which could be seen as barriers. (Successful wala article) Distinct authors consider different barriers as most influential in implementation of e-learning.Wong (2007) has categorized e-learning limitations in three main areas; technological limitations, personal issues and other limitations. The lack of hardware, limited Internet coverage and low bandwidth are all consider as technological barriers in implementation of e learning. (Wong, 2007 ; Kathawala, Abdou, Elmulti, 2002; Hiltz, 1997). (Chadha Kumail, 2002, p.28).Roy (1996, p.9) // where u use this reference Personal issues are mostly related to learners and teachers. Teachers should give a complete guidance to the learners about this new and non-traditional system to prepare new learners psychologically (Wong, 2007 ; Kember et al., 2001; Dearnley, 2003). For learners the use of new technologies could be a disadvantage or barrier in e learning. So the lack information, communication and technological skills might be barriers to e- learning because learners could get frustrated from this unconventional learning environment.(Wong, 2007 ; Carr, 1999; Hamid, 2002; Angelina, 2002a, p.12) The freedom provided by E-learning could be a disadvantage for the learners as internal motivation and self discipline is required at its maximum which learners may find hard to achieve in order to complete their studies or assignments in time. As (Wong, 2007 ; Kearsley, 2000) Schott et al., 2003; Rivera and Rice, 2002; Abouchedid and Eid, 2004). In e-learning environment students are usually supposed to communicate in a text based environment so learners poor writing à ¨skills might be a disadvantage in e learning. Therefore, the inability of communicating efficiently of learners could create misunderstandings (Wong, 2007; Smith Rupp, 2004). Others limitations: e-learning provides 247 access. This infinite work might be a disadvantage for learners and particularly for teachers. This unlimited work could over stress teachers, resulting in a low quality services from instructors.(Abdou Elmulti, 2002;. Dringus, 2003; Newton, 2003; Kathawala, Schifter, 2004). Poor course design could appear a major barrier in implementation of e learning as it could frustrate the learners and teachers. (Young Bal, 2003; Smulders, 2003; Howell, Williams Lindsay 2003; Gordon, Young Bal, 2003; Svensson, 2004; Ivergard Hunt, 2005;). Cronje (2009) sees some influential barriers such as student barriers are related to lack of financial support from their families and cooperation among peers and from teachers (Cronje, 2009; Galusha, 1997). Faculty barriers the lack of funds is the most important one. Institutes attitude towards the lecturers that some time seems less prominent among their peers is considered another important barrier in successful e learning (Cronje, 2009; Galusha, 1997). Organizational barriers poor funding for three major costs areas are considered more crucial barriers e.g. Initial costs of the implementation process, maintenance and up gradation. Course barriers course design is regarded as most important one. Poor course design is one of reasons of inferiority of Distance learning. Conversion of teaching context in to electronic shape could not add any value to e learning (Cronje, 2009; Galusha, 1997) Boondao et al (2008) mentioned, ââ¬Å"It is not possible, in the view of some scholars, to create a model of the good teacher without taking issues of culture and context into accountâ⬠. The influence of culture cannot be ignored in successful implementation of e learning. Considering learners from different culture e.g. east and west, learners from both cultures have particular approaches and styles of learning. Therefore, lack of consideration of cultural issues during designing could prove as a barrier in successful implementation of e learning (Boondao et al, 2008). 3.4 Discussing the different critical barriers 3.4.1 A Framework for E-Learning These days an escalating amount of companies are implementing E-learning System (Mungania, 2003).. But as these companies try to take advantages of E-learning to gain strategic and competitive advantages in absolute urgency, there are significant number barriers to the implementation of E-learning come across to halt them (Simmons, 2002, p.19 and Mungania, (2003). As E-learning barriers are diverse and may include as personal, organizational, situational, instructional, and technological barriers. (Mungania, 2003) Moreover khans E- learning framework provides details on critical issues which may come cross E learning implementation process. Khans E-learning framework composed of eight dimensions: institutional, management, technological, pedagogical, ethical, interface design, resource support, and evaluation. 3.1 Institutional Issues Institutions need to build a complete plan for the successful implantation of E learning system (Khan 2005, p.23).Moreover Childs et al (2005) stated that institution should focus on cultural aspects for the implementation process of E learning system which have a significant effect upon the success of E learning process (Cronje,2009). E-learning needs to be integrated to all departments of the institution therefore a strong comment needed from the institution and the trainers Childs et al (2005). Moreover, E-learning implementation plan must be fully aligned with the institutions missions and strategic plans (Galusha , 1997; Belanger and Jordan, 2000). Therefore e-learning implementation process is paradigm shift for the institution as a whole which includes learners, instructors, administrators, technical and other support services staff (Romiszowski, 2004). To support institutions in strategic planning, change management and process development that are necessary to highlight their embedding process and issues which may occur in their organization (Childs et al (2005) and Khan 2005,p.23). Khan has divided institution issue into three parts administrative affairs, Academic affairs and Student services (Khan 2005,p. 24 ). Administrative affairs which includes organization and change (implementation of E learning system), budgeting and ROI , course information catalog, financial aid, course schedule, tuition and fees, registration and payment, information technology services, instructional design, whereas Academic affairs issues such as policies, instructional quality, faculty and staff support, intellectual property rights and so on (Khan 2005,p. 24 ). Moreover Student services deals with student support services for e-learning effectiveness. Some of the institutional related issues are mentioned below: Needs Assessment Needs analysis will assist institutions to examine the needs for their e-learning plan and establish its e-learning goals. (Khan 2005,p. 24 , Sue Childs et al.2005) Readiness Assessment Readiness Assessment critical factors should be considered are e-learning must be Open, flexible and distributed. There are three basic types of readiness: Financial Readiness which defines whether its e-learning initiative investment importance, Infrastructural readiness readiness which includes human resource readiness, equipment readiness, and technological skill readiness and cultural which are preferences of Learners instructors and the existing learning culture (Khan 2005, p.25). Organizational change E-learning engages a change of model to some level, a change in how you deal with knowledge and its information in organization (Khan 2005, p. 26 and Sue Childs et al.2005). Budgeting and return on investment Institutions should do costing before, during, and after the implementation of e-learning so that they are able to analyze return on investment and benefits of e Learning (Romiszowski, 2004 and Khan 2005, p.28-29). Program and course information catalog Institution should provide precise information about their courses, schedule and fees etc (Mungania 2003, Khan 2005, p.30). Financial Aid Financial aid services should be provided to support learners by using technological and human support services (Khan 2005, p.32). Policies Institutional e-learning policies must be communicated to all groups including instructors, learners, and support staff (Khan 2005, p. 35). Instructional Quality Instructional quality in e-learning creates meaningful learning environment (Khan 2005,p. 35, Muilenburg and Berge (2005), Gulatee and Combes (2007), Lum (2006), Park and Choi (2009). Faculty and Staff support For effective e learning instructor, faculty members as well as supporting staff should receive proper training to support the learners (Khan 2005, p.41). Intellectual property rights Institutions must give information to the learners, as well instructors about intellectual property rights (Khan 2005, p. 39). Learning Skills Development Well-designed learners guide can help those learners, supporting staff how have no experience with open, distributed and flexible learning environment which includes Library, Tutorial Services, and Support Network (Khan 2005, p. 39); ), Wong (2007). 3.2Management issues (Magalhaes, 2008) stated that lack of management support is number one barriers towards successful implementation of E learning system in institution. Management issues of e-learning in organization ref
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